Visitor Information

Find us at:

Albert Dock
Liverpool
Merseyside
UK
L3 4AF

Monday to Sunday

Monday to Sunday

Love the Dock

We’re embarking on a new phase of lockdown which will see not just the Dock, but Liverpool city centre, re-open, slowly and safely.

Although it remains the place we know and love, things will be different.

Please spend time planning your journey. Think carefully about everything you can do to keep yourself, and those around you, safe.

This information will help you make the right decisions if you’re thinking about heading down to the Dock.

How to find us

On foot
Albert Dock is a 20-minute walk from Lime Street, Liverpool’s mainline station, through Liverpool ONE. You can also reach us on foot from either the Museum of Liverpool and Cruise Liner terminal, or ACC Liverpool.

Please remember that government guidance recommends considering all other forms of transport before you use public transport. If it’s essential to travel by public transport, please check with your transport operator for the latest travel advice on your route, both before and during your journey.

By train
The Merseyrail Line goes from Liverpool Lime Street Lower Level to James Street Station, which is a five-minute walk from the Dock, for specific covid timetable and info please check the Merseyrail website

Both TransPennine Express and Northern Rail offer trains to and from Liverpool. Visit the Transpennine Express or Northern Rail websites to book tickets.

By bus
The C4, C5 and City Link services stop at Albert Dock and the Liverpool ONE bus station is opposite us. The National Express coach station at Liverpool ONE is just a two minute walk away. Visit the National Express website to book.

By car, walking or cycling 

Car, walking or cycling are the recommended forms of transport for visitors right now. We have large, secure car parks located on Gower Street & Salthouse Quay side, with contactless payment in operation for your safety.

If you’re driving, follow brown tourist signposts for Liverpool Waterfront and Albert Dock from the M62.

Coming from the Wirral via the M53? Head northbound from Ellesmere Port, through the Wallasey Kingsway Tunnel. If you’re arriving from the A41 through Birkenhead follow signs for the Queensway Tunnel.

Accessibility

Albert Docks is accessible both inside the quay and exterior walkways. Assistance dogs are welcome on the Dock site.

The Dock will remain as accessible as possible and Covid-19 related modifications will attempt to meet everyone’s needs as much as we practicably can.

Parking Tariffs

Our large, secure car park is the best place to leave your car if you’re visiting us. Open 24 hours, it’s completely safe and secure, with additional contactless payment systems in place for your safety…

1 Hour £3.00 (Up to and including 1 Hour)2 Hours £6.003 Hours £8.004 Hours £9.005 Hours £10.006 Hours £11.0012 Hours £15.0024 Hours £20.00

Charges apply 7 days a week Including Bank Holidays.

*Please Note – Standard charges apply to Blue Badge Holders*

FAQs

Where are the nearest toilets?
At this time only disabled and baby changing facilities are currently open located on The Colonnades, near Peaberry Coffee House and Kitchen. We are working hard to ensure the safe opening of all of our toilet facilities and will update this page as soon as they are reopen.

Can I take my dog into the Albert Dock?
Responsible dog owners and those who have assistance dogs.

What has been done to make sure it’s safe for me to come to the Dock?
A huge amount of work taking place behind the scenes to make sure this is a safe experience for visitors. We’re working closely with City Partners to make sure we comply with new rules and regulations.

Cleansing is a priority and a regime is in place which will ensure the regular sanitisation of ‘high touch points’ (hand rails etc) around the Dock, and regular deep cleaning of the public realm.

What differences will I see?
Anyone who decides to come down to the Dock needs to be prepared that things will not be as they used to.

Everyone will be asked to follow simple but essential guidelines. These include:

• Follow instructions from the Dock team to keep things moving smoothly
• Keep two metres apart – we’ve put markers down to help. And where you can’t keep two metres apart, please wait and give way.
• Be patient, kind and responsible.
• Use allocated queuing zones outside shops, restaurants, museums and attractions when they reopen
• Please wash your hands and use hand sanitiser where available

There is signage across the Dock to remind all of our visitors of the guidance.

Should I wear a face mask?
Public Health guidance says people should wear a face covering if you’re in an environment where social distancing can prove difficult, of if you are in an enclosed space. Masks aren’t necessary when out in the open.

If you are planning on taking public transport, it is advised you wear a face covering if you can.

Will there be hand sanitiser available?
It is strongly recommended that individuals have their own personal hand sanitiser which they can use whenever they need it.

How often should I wash my hands?
You need to wash your hands as often as possible. Take a small hand sanitiser with you which you can use at your own convenience.

Is public transport up and running?
Yes – but essential changes have been made which prioritise the health and safety of customers and staff. The key is to plan your journey – capacity is reduced across all services – which means means you may spend longer waiting to board your train, bus or ferry. Please check timetables and leave plenty of time.

It’s also advised that people should wear face coverings on public transport and purchase tickets using contactless payments. For the latest advice and information about public transport, head to the Merseytravel website.

When will your shops, restaurants and attractions be reopening?
We’ll be announcing opening dates for our shops, restaurants, bars, galleries, museums and attractions soon. Keep an eye on our website and social media for more details…

 

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